Shipping policy

Thank you for shopping with LYPUMSO. This page explains how and when your order ships.

**Order Processing**

All orders are processed within 1–3 business days (Monday–Friday, excluding US public holidays). Orders placed on a weekend or holiday begin processing on the next business day.

**Shipping Rates and Delivery Times**

We ship from our warehouse in the United States. Shipping is calculated by weight and shown at checkout before you pay.

Economy Shipping — United States:

• Up to 0.99 lb — $6.20
• 1–9.99 lb — $9.10
• 10–34.99 lb — $12.60
• 35–100 lb — $18.00

All Economy orders are delivered in 3–6 business days after dispatch.

Total delivery time = 1–3 business days processing + 3–6 business days in transit. Most orders arrive within 4–6 business days.

Orders heavier than 100 lb, or with unusual dimensions, may need a custom shipping quote. Please contact us at lypumso@gmail.com and we will arrange it for you.

**Free Shipping on Orders Over $99**

Orders with a merchandise subtotal of $99.00 or more ship FREE by Economy service — automatically, with no discount code needed.

• Free shipping is calculated on the merchandise subtotal after discounts, and before taxes and shipping.
• It applies to Economy shipping within the United States.

**Shipment Confirmation and Tracking**

You will receive a shipping confirmation email as soon as your order leaves our warehouse, including a tracking number. Tracking information can take up to 48 hours to update after the label is created.

**Address Accuracy**

Please double-check your shipping address at checkout. Contact us at lypumso@gmail.com as soon as possible if you notice an error — we can update the address only before your order is dispatched. We are not responsible for orders delivered to an address entered incorrectly by the customer.

**Lost, Damaged or Delayed Packages**

If your package arrives damaged, or if tracking has not updated for more than 10 business days, contact us at lypumso@gmail.com within 30 days of the shipping date and we will work with you to resolve it.

Delivery estimates are provided by the carrier and are not guaranteed. Delays caused by weather, carrier disruptions or customs clearance are outside our control.

**Shipping Charges and Returns**

Original shipping charges are non-refundable unless the return is due to our error (wrong, damaged or defective item). See our Refund Policy for full details.

**Contact Us**

Questions about your shipment? Email lypumso@gmail.com — we reply within 24 hours on business days.